Privacy Policy

Last updated: 18/08/2024

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Welcome to "Mind and Life" ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, mindandlife.co.uk and use our psychology and life coaching services.

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1. Information We Collect

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We collect various types of information in order to provide you with our services, including:

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• Personal Information: Name, email address, phone number, postal address, date of birth, and any other information you provide when you contact us or use our services.

• Health Information: Details related to your mental and physical health, which are necessary for providing our psychology and life coaching services.

• Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and the time and date of your visit.

 

2. How We Use Your Information

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We use your information for the following purposes:

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• To provide and manage our psychology and life coaching services.

• To communicate with you, including responding to your inquiries and providing updates about our services.

• To improve our website and services based on your feedback and usage patterns.

• To comply with legal and regulatory obligations.

 

3. Legal Basis for Processing

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We process your personal data based on the following legal grounds:

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• Consent: When you provide us with personal information, you consent to us processing it for the purposes outlined in this policy.

• Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.

• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and website functionality.

 

4. How We Share Your Information

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We do not sell or rent your personal information to third parties. However, we may share your information with:

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• Service Providers: Third-party vendors who assist us in providing our services, such as IT support and email marketing services.

• Legal Authorities: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

 

5. Data Security

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We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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6. Your Rights

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You have the following rights regarding your personal information:

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• Access: You can request access to your personal information we hold.

• Correction: You can request that we correct any inaccurate or incomplete information.

• Deletion: You can request that we delete your personal information.

• Objection: You can object to the processing of your personal information.

• Restriction: You can request that we restrict the processing of your personal information.

• Portability: You can request a copy of your personal information in a structured, machine-readable format.
   

To exercise these rights, please contact us at evelina@mindandlife.co.uk.

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7. Cookies

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Our website uses cookies to enhance user experience. Cookies are small text files stored on your device when you visit our website. You can manage your cookie preferences through your browser settings.

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8. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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Mind and Life
evelina@mindandlife.co.uk

+44 7555 739943